Vecta Labs News

3G is shutting down. What does it mean for you?

As mobile network operators continue working to deliver the most efficient network service, speeds, and capacity for customers across Australia, there has been a lot of discussion in the media recently around the “3G Shutdown”. 

As an organisation dedicated to working in the telecommunications space, at Vecta Labs, we wanted to share some details around what this shut down means, and what mobile users can do to find out more. 

If you are a mobile user with a 3G enabled device, it is important for you to understand what is currently happening with Australia’s mobile networks. 

All three mobile network providers in Australia – TPG / Vodafone, Telstra and Optus are closing, or have already closed their 3G networks. 

TPG / Vodafone closed its 3G network in December 2023, while Telstra will close its network at the end of June, and Optus will shut its 3G networks down from September.

Explaining what this means, the Australian Telecommunications Industry Ombudsman states:

“The shutdown means that devices that rely solely on the 3G network and do not have the capability to connect via 4G or 5G will no longer have connectivity, including the ability to make calls to 000.

“The 3G network shutdown will typically impact older mobile handsets but could also impact other devices that connect over a mobile network such as baby monitors, medical alarms, or EFTPOS machines.

“If consumers have a device that relies on the 3G network, it’s important to upgrade these devices now to avoid being without service.”

If you are unsure if your mobile phone is 3G enabled or one that relies solely on a 3G network, we suggest you read your user manual or contact your service provider today.

For more information, you can also look to the AMTA, and review THIS fact sheet, which provides more details.